COLE BAY – CIBC FirstCaribbean officially closed its Cole Bay branch in St. Maarten Thursday, March 31, as part of the bank’s regional restructuring strategy.
The closure of the retail branch is just the beginning of the bank’s repositioning of its products to offer customers a new range of products and services from the Cole Bay location. Very shortly, the branch will be transformed into an ultra-modern Finance Centre featuring an expanded Loan and Mortgage Centre. The Finance Center will provide service primarily to loan (personal and business) and mortgage customers.
Customers wishing to perform basic retail transactions such as cashing cheques or making deposits or withdrawals can do so at the Philipsburg location or make use of the network of ABMs and internet banking.
During the refurbishing of the branch, the bank will only offer lending services onsite to customers who are interested in securing and gaining loans, and financial advice on investment opportunities.
Country Manager Heidi Getrouw noted that the current team at Cole Bay will remain available to guide customers throughout the transitional period.
“We will continue to partner with our customers to help them choose the best available banking options during this time of transition. We remain confident that we have made the best decision to redesign the branch and transition it to a Finance Centre and look forward to the continued loyalty of our customers and dedication from our staff,” Getrouw said.
The Finance Centre is scheduled to open in June. CIBC FirstCaribbean also has Finance Centres in Barbados and the Bahamas.
Source: 721 news FirstCaribbean to close Cole Bay branch