- There was a lack of transparency and fairness during the RFP process.
- Insufficient due diligence contributed to RFP conditions that did not fully comply with legal standards.
- The organization's hierarchical structure and internal culture contributed to challenges in communication, accountability, and compliance to internal policies and procedures.
- Improve transparency and communication in the bidding process.
- Strengthen procurement policies and procedures to ensure that it aligns with best practices.
- Reduce errors by improving due diligence in the execution of concessions, ensuring that all RFPs are developed or thoroughly reviewed by qualified experts.
- Clarify roles and responsibilities for all stakeholders and the boundaries within which they must operate.
