CAY HILL:— Staff of St. Maarten Medical Center (SMMC) recently took part in a series of customer service excellence workshops contributing to continuous staff development as part of SMMC’s ongoing ‘Fit for the Future project.
A total of 65 staff members took part in the first series of customer service excellence workshops, which were held at NIPA, with more to follow in the near future. The workshops were conducted by Coyle Hospitality, a leading hospitality training institute, and participants were actively contributing to the various customer service scenarios and role-playing demos.
Topics that were covered include professionalism, helpfulness, cooperation, respect, ...
To read more: https://www.smn-news.com/st-maarten-st-martin-news/37596-smmc-staff-engage-in-customer-service-workshops.html
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