GREAT BAY – Customer Service Mobile Academy, (CSMA) an affiliate company of Training Professionals International Firm, says that it is “elated” with registration numbers and anticipates surpassing their enrollment goals for this year’s conference. CSMA in partnership with the Holland House will host the first annual St. Maarten Customer Service Week Conference from September 4 to 8 at Holland House.
CSMA reports that attendance numbers are high and the conference has many local organizations registered. It was also reported that companies from Statia, Saba, Anguilla and many other neighboring islands have registered. The conference will offer attendees accredited customer service courses with approved curriculum and global accreditation; all attendees will receive a certified certificate of completion that is internationally recognized.
CSMA, is a mobile customer service training company that brings accredited customer service courses to the front door of organizations. CSMA’s mission is to raise the bar for customer service excellence, particularly in St. Maarten. CSAM achieves its mission using a mobile philosophy by conveniently facilitating courses on-site at organizations saving businesses money, time and conveniently allowing employees to attend valued trainings without leaving their jobs.
Dr. Gittens, President & CEO of CSMA stated: “The first annual Customer Service Week is a pivotal event in St. Maarten’s history. This conference will showcase St. Maarten as a major advocate for customer service excellence and position the country as leader in fostering customer service education. It is a unique conference; participants will be engaged in interactive conversations, networking, cooperative and collaborative learning exercises and gain a global perspective on the Service Industry at large.