POND ISLAND–TelEm Group Cable TV customers now have new Customer Account Numbers they can refer to when carrying out transactions, making enquiries or making payments – especially online.
The new customer account numbers are the result of changes in the company’s accounting and billing systems to better accommodate Cable TV customers within the TelEm Group of Companies Network.
As a result of these changes, TelEm Group Cable TV customers will now have a customer account number that is nine digits long, starting with a 100 prefix. For example, if a current Cable TV customer account number is 123456, it changed to 100123456. If a current Cable TV customer account number is 563, their new Cable TV customer account number is 100000563. If a current Cable TV customer account number is 9876, their new Cable TV customer account number is 100009876.
TelEm Group says the changed customer account numbers for Cable TV customers is part of a company-wide promotion to make customers more aware of the convenience and ease of e-billing and online payments – both of which will require use of the new customer account numbers.
Customers and business partners who require further information can call TelEm Group’s Customer Service Department at +1721-546-0100 or the TelEm Group Helpdesk at 611.
Source: The Daily Herald https://www.thedailyherald.sx/islands/84374-9-digit-account-numbers-for-cable-tv-customers
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