Dupersoy gives insight into plans for TelEm

POND ISLAND–The implementation of a scholarship programme and supporting the “competent and educated” team at the TelEm Group, are amongst the plans new Chief Executive Officer (CEO) of the TelEm Group has for the company.  

“There is not much that I need to introduce in TelEm. TelEm has a very competent and educated staff. They have a lot of knowledge in the business of telecom,” Dupersoy told The Daily Herald when asked what were the top three things he would like to introduce at the company during his tenure.

“I see my main job in supporting the staff in every way I can. What I intend to implement are the existing plans that include, FTTH (Fibre to the Home), IP TV, CRM (Customer Relations Management), ERP (Enterprise Relations Management) and Billing solutions.”

He said TelEm will be introducing lots of new products in the areas of Security, Smart homes, Smart cars, Over-the-Top Boxes, and much more. “If pressed, and before I leave the company, I would wish to see a dynamic system in place for knowledge transfer and cross training, so that our personnel acquire many more skills. I would like to introduce at some stage a scholarship programme for a bright St. Maarten youth to study an aspect of telecommunication that will benefit the island, and I would also like to encourage both within and outside of our company the development of Apps that can not only be used here on St. Maarten but also wider afield.”

Dupersoy assumed his post as CEO as of February 1 of this year. Asked what he brings to the table as the new CEO, he said: “One of the distinct advantages I bring to the table at TelEm was my six -plus years as a member of the Supervisory Board of Directors. I was well versed in the culture of the company, as well as all the major projects and the bottlenecks that existed. It was almost like a promotion from a strategic position to an operational position. Many of my new colleagues also comment that my technological background makes me the perfect person for the job, as the main business of TelEm is technology.”

Dupersoy said he is comfortable discussing current projects such as the 4G/LTE, Fibre-to-the-Home and others. “I have a working understanding of all the technology being implemented at TelEm, because everything is now transitioning to an IP platform, which is what we were doing at the airport for years. My management training also allows me to have meaningful discussions with our Commercial and Finance Divisions, since I have followed many courses on these very important business areas over the years,” he noted.

More about Dupersoy can be read in today’s the Hot Seat column in The Daily Herald’s Out n About.

Source: The Daily Herald https://www.thedailyherald.sx/islands/67437-dupersoy-gives-insight-into-plans-for-telem