PORT-AU-PRINCE, Haiti–Haiti’s newest hotel, the Marriott Port-au-Prince, has received a TripAdvisor Certificate of Excellence for 2015-2016, its first year in operation.
The award recognises outstanding service and hospitality as determined by consumer reviews posted on TripAdvisor.com, the world’s largest travel website with more than 200 million unique visitors per month.
“The first year for any hotel is often the most challenging, particularly in the area of service delivery. To be recognised in this way by our customers is a tremendous honour and an even stronger testament to our commitment to hiring local associates,” said Marriott Port-au-Prince General Manager Ellen Wouters.
“Our staff truly cares about their country and the quality of experience each and every guest enjoys here. This award is proof positive of that.”
A collaboration between Marriott International, Clinton Global Initiatives and Digicel Group, the US $45 million Marriott Port-au-Prince opened in February last year, instantly earning a place among the top city hotels in the Caribbean.
The 175-room property began operations with a mandate to not only create significant employment opportunities, but also to establish direct linkages with local suppliers across multiple areas of hotel operations, to help boost Haiti’s economy. Soaps and bath products, coffee, flower arrangements, seafood, fruits and produce are all sourced locally. The hotel’s art collection, curated by Philippe Dodard, a renowned Haitian artisan whose work inspired Donna Karan’s Spring 2012 collection, features the works of 22 different local artists.
“Everything we do is geared toward elevating Haiti and the Haitian people,” said Wouters. “Our investment in renewable energy; our dedication to sourcing local products for our restaurants and in-room amenities; the spotlight we shine on Haitian art; our volunteer charity work; and, most importantly, our hiring and training practices focused squarely on fostering and developing local talent – all of this makes the Marriott Port-au-Prince more than a hotel for those of us fortunate enough to work here, our guests, and anyone who takes pride in Haiti.” ~ Caribbean360 ~
Source: Daily Herald
Haiti hotel nets award in first year of operation