MIAMI:— An overwhelming majority of Caribbean hotels are reconsidering using Booking.com as a result of the new commission policy which they claim is aimed at generating additional revenue for the online giant at the expense of consumers, the region’s destinations, hotels, and employees.
Commissions levied on staff tips by the online travel agency Booking.com have been assailed by the Caribbean Hotel and Tourism Association (CHTA) as “grossly unfair” and the trade association has called for the immediate discontinuance of the policy.
In a letter to Booking.com, CHTA cited “a strong negative backlash” from members
View comments
Hide comments