PHILIPSBURG:—TelEm Group is apologizing to its Internet customers for their loss of internet service over the weekend, after that service was suddenly interrupted.
The interruption occurred late Saturday afternoon from approximately 4:00 pm to 9:30 pm,
while work was being carried out on a new backup power system at the Smitcoms building in Harbour view.
According to TelEm Group Chief Technical Officer (CTO) Mr. Eldert Louisa, power to Internet Service Provider (ISP) equipment was suddenly cut off after power was unexpectedly lost during more general power upgrade works on the current power system.
“Unfortunately with the power system going off suddenly the