~ To avoid disconnection ~
PHILIPSBURG–Utilities company GEBE urges all of its business clients with past due accounts to remit payment of the past due amount for the period up to and including October 31, 2022.
“To prevent disconnection of your service, please make your payment as soon as possible, no later than within two business days of receipt of the notice,” GEBE said in a press statement.
“NV GEBE appreciates customers’ prompt attention and cooperation. As a community member, we ask for your consideration in paying for the essential utility services that NV GEBE provides to you. NV GEBE cannot continue to provide utility services without payment. That is not a sustainable situation.”
GEBE said it has explored various avenues to work with the business community on resolving this matter. The payment plan opportunity was available for a limited period, until November 21, and is no longer possible.
The company said it has worked tirelessly to consistently provide customers, including commercial/business customers, with electricity and water services, despite the ransomware attacks on March 17, 2022.
“The company has shared several notices urging customers to keep their accounts current by making timely payments, based on their average monthly consumption. Payments can be made without a bill. Such a payment is credited to customer accounts and a receipt is issued for the customer’s accounting records,” GEBE said.
“Unfortunately, NV GEBE’s financial records reflect that several commercial/business accounts are currently past due. Starting this week, notices are being distributed to various commercial/business customers with past due accounts.”
Additional information can be obtained by calling GEBE’s Customer Care Department via the help desk at: (721)546-1100/546-1160, e-mail:
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, WhatsApp: +1721-588-3117 or, at the Philipsburg/Simpson Bay branch offices.
GEBE said it will provide the community with continuous updates and additional details on relevant matters.