Simpson Bay — Customer Service Mobile Academy (CSMA) the founder of The First Annual St. Maarten Customer Service Week kicks off the event, on Monday, November 27, 2017 at the Holland House. CSMA is an affiliate company of Training Professionals International Firm, (TPI). The Holland House illustrated their commitment to the week by ensuring that all staff attend a full day training on opening day, that will introduce them to international hospitality practices and foster a renewed Service Excellence Culture within the Holland House.
Go Above & Beyond, Future Succession Leaders, Supervisory Leadership, Attitudes for Service, Manage Customer Expectations, Overcome Obstacles, Managing Emotions Under Pressure
AcademyCSMA.com
http://stmaartennews.com/hospitality/first-annual-st-maarten-customer-service-week-kicks-off-monday/